our service to you

Service is important to us and that’s why we have a no quibble complaints process.

Complaints code of practice:
In the unlikely event that there’s something you’re not happy with, we want to be able to put it right quickly and without fuss.

Contact one of our managers in the first instance by phone or email us as soon as possible:

01582 563 777
customerservice@novoferm.co.uk

We’ll aim to deal with the issue there and then, or work with you to rectify it to your complete satisfaction.

Alternatively write to:

Cardale Garage Doors
C/O Novoferm UK Limited
Unit 5-9 North Luton Industrial Estate
Sedgwick Road
Luton LU4 9DT